Common Location Questions

Q: Where are you located?

A: We come to you; we bring certified tennis instruction to any court of your choice.

Q: Do you offer lessons in my area?

A: To determine if PlayYourCourt.com offers instruction in your area enter your zip code into the Pro Finder located on the right-hand side toolbar under the section labeled, “Your Court.”

Common Court Availability/ Selection Questions

Q: I’m unsure of the closest court to me, can you suggest a court?

A: During the lesson booking process our database provides you with a list of courts nearest your location.

Q: How can I be sure that my court is available for my scheduled lesson time?

A: Pick a court that you are familiar with and arrive early if you are concerned availability will be an issue. Our professionals will do their best to accommodate you; but because you choose the location, court availability is your responsibility.

Common Coupon / Gift Card Redemption Questions

Q: How do I redeem a coupon purchased from another site?

A: Follow the steps on our website to schedule a lesson and at the payment page enter the code your coupon site (Living Social, Groupon, BuyWithMe, Zozi, Tippr, etc.) provided you into the “Gift Card or Coupon Code” field to redeem your savings.

Common Rates/Packages Questions

Q: What are the rates in my area?

A: Please click our rates tab located at the top of the page to learn more about rates in your area including information regarding group lessons as well as lesson package discounts.

Q: How do packages work?

A: By booking a package of lessons up front you are rewarded with a percentage discount, the bigger the package the bigger the discount. You schedule the first lesson of your package then use credits that are issued to your account to book the remaining lessons in your package at your convenience.

Common Scheduling and Professional Availability Questions

Q: How soon can I book a lesson?

A: You can book directly through our website as soon as 48 hours in advance and as far as 2 weeks out. After your first lesson it is easy to communicate with your professional to book outside of this window for spur of the moment or standing lesson times.

Q: I work a full-time job, can you work with my schedule?

A: Yes, many of our professionals offer both early morning and evening lesson times to accommodate your needs. If you cannot find a schedule that works for you through our booking system you can fill out a lesson request form and it is likely that one of our professionals can accommodate you.

Q: Can I book a reoccurring lesson time?

A: We do offer standing lessons. Once you have had your first lesson, you and your professional will decide upon a standing time slot if you so choose.

Common Age/Skill Level Questions

Q: What ages and skill levels do you work with?

A: We work with ages four and up, from the most basic beginner to division one college tennis players. No matter your age or skill level our professionals are capable of facilitating a lesson that caters to your needs.

Common Group Lessons/ Clinics Questions

Q: Do you offer group clinics for adult or children?

A: We do not have set clinics that you can join, but you can book a lesson with as many students as you would like. We regularly work with large groups of children as well as USTA teams.

Common “How to Book” Questions

Q: How do I book a lesson?

A: We do all of our bookings through our website. Simply click the “Schedule A Lesson Now” button on the homepage and we will walk you through the steps to booking your first lesson.

Common Questions
Payment/ Lesson Confirmation

Q: Can I pay with cash/ check the day of my lesson?

A: To ensure that bookings are honored we do all of our payments through our secure payment processing server. You must pay with a credit card through our website to confirm your lesson booking.

Q: Will I receive a lesson confirmation?

A: Upon payment you will receive both a receipt and an email including your lesson details as well as your professional’s contact information.

Common Questions:
Policies

Q: What is your cancellation policy?

A: Play Your Court abides by a 48 hour cancellation policy. If you fail to cancel or reschedule 48 hours prior to your scheduled lesson time you will be responsible for all lesson charges.

Q: What is your weather policy?

A: If you can’t play, you don’t pay. It’s as simple as that, if inclement weather conditions render your scheduled court unplayable, contact your professional to reschedule your lesson at no additional cost.

Common Questions:
Lesson Specifics

Q: What do I need to bring to my lesson?
A: All you need to get started is a racquet, although we recommend a bottle of water and a towel. We will provide all the equipment necessary to facilitate the lesson.

Q: How long are lessons?
A: We require that you book an hour minimum, but you are free to book for as long as you’d like. Many students prefer an hour and half.